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Our team of support engineers are available to help guide you on the use of our products, such as product installation, features and functionality usage, and identification of any operational problems.
To contact our main Technical Support office, 8AM-5PM EST:
T: 866 298 2066 or 613 254 5150
F: 613 599 7777
E: support@curtisswright.com
To contact our UK-based Support office, 9AM-5:30PM GMT:
T: +44 (0) 1494 469347
Repair and Warranty
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Single Board Computers, Digital Signal Processors, Rugged Graphics & Video, Signal Acquisition and Synthesis (Formerly Dy4 Systems, Synergy Microsystems, Pentland Systems and Peritek - Ottawa ON, Leesburg VA, Livingston Scotland, San Diego CA)
Single Board Computers, FPGA Products, I/O (Formerly VMETRO/Micromemory - High Wycombe UK, Chatsworth CA)
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For information on our Software Upgrade Program click here.
The embedded computing group's technical support team provides expert advice and support relating to product installation, features and functionality usage, problem verification, escalation and resolution of Curtiss-Wright supported products.
Check out Curtiss-Wright's Continuum Support site. Once registered (a separate registration is required at this time), you will have online access to our technical documentation. A support engineer will gladly assist with identifying the resources that may be helpful to you.
Technical Support is provided at two levels: Standard Support and Signature Support. These are designed to provide different support coverage and level of service to suit your support needs. Standard Support is included with most standard products to help you get started and begin your development quickly.
Standard Support provides free product-specific support on all standard current products. It also includes 8 business hours of free support per program per product for special current products. Special current products include Custom, FPGA, Graphics, Linux and Integrity-based products.
Signature Support is an enhanced support option that provides a higher level of service and an extended support scope. Signature Support includes all the features of Standard Support plus priority service and extended support for Curtiss-Wright product, support related to customer unique environment, application, sub-system, or related 3rd party products.
For more information view our Technical Support Fact Sheet.
Terms and conditions for Standard and Signature Support can be found here:
Signature Support Terms & Conditions
Standard Support Conditions Terms & Conditions
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